The new website was developed by putting the user experience first
VANCOUVER – On Wednesday (Sept. 6), the city of Vancouver will launch a new website to replace its current website located at cityofvancouver.us.
“The domain may be the same but the site’s features and overall experience will be completely different,” said Communications Director Laura Shepard. “User experience and data drove every decision in the development of the new site.”
The new website was developed by putting the user experience first. Using analytics and data, the city learned that when users visit its website, they are primarily visiting to pay a bill or fee, apply for a job, get a permit or complete some other service-oriented activity. In response, the website now provides faster and more intuitive access to tasks and information searched for by site users. The new site will continue to feature information about city services, projects and initiatives, boards and commissions, volunteer opportunities and more. Some of the new features include:
- An accessibility menu that enables users to select how they want to consume the content. Features include adjustable font sizes, color contrast options, dyslexia-friendly text adjustments and other features to create an inclusive online experience for users.
- A translation tool that offers the option to instantly translate most content into 103 languages.
- Improved search, navigation and design to help users to find the information they need quickly and with minimal effort.
- An Open Data Hub that will provide easier access to publicly available data published by the City.
“Our current site, which averages more than 100,000 visitors a month, was built twelve years ago and lacks some of the functionality and accessibility features users expect and that meet the needs of our rapidly growing and diversifying community. It had a great run, but our current site is well past its useful life,” said Shepard.
Once the new site is live, visitors can use the site’s feedback form to tell us what they think. Feedback is invaluable as the city works to continuously improve access to information and services on its website.
Information provided by city of Vancouver.
Also read:
- Public invited to Online Open House Safe Streets and Roads for All Safety Action Plan
RTC launches an online open house to gather community input for improving transportation safety across Clark County. - VFD extinguishes fire at commercial building
Vancouver Fire Department quickly extinguishes a blaze at a commercial building on NE 99th Street. - Bipartisan bill seeks $100 million for Washington law enforcement hiringA bipartisan bill proposes $100 million to address police staffing shortages and public safety in Washington.
- Homeless Persons Memorial Day 2024Homeless Persons Memorial Day honors those who passed in 2024, with a ceremony in Vancouver on Dec. 21.
- Clark County releases 2024 Community Needs Assessment ReportClark County releases the 2024 Community Needs Assessment Report, highlighting local challenges and priorities.
- Light rail cost and tax increase revelations cause significant concerns for C-TRAN BoardC-TRAN Board raises concerns over TriMet’s demand for Washington taxpayers to cover $7 million in annual light rail costs for the IBR program.
- Signatures verified for Save Vancouver Streets initiativeSave Vancouver Streets reaches a milestone as its petition to change Vancouver’s roadway policies gains signature verification, clearing a key hurdle for a potential ballot proposal.
