City launches innovative engagement tool to reach central Vancouver community

New signs invite community members to text the city feedback and ideas. Photos courtesy city of Vancouver
New signs invite community members to text the city feedback and ideas. Photos courtesy city of Vancouver

Over the next three years, the city will invest more than $25 million into central Vancouver neighborhoods near Fourth Plain Boulevard using federal funds

VANCOUVER – The city of Vancouver is launching a first-of-its-kind effort to reach people where they are in central Vancouver as part of its Fourth Plain for All community investment strategy. Keep an eye out for strategically located new signs inviting the community to chat with the city of Vancouver via text message. If you live, work, visit or go to school in central Vancouver, the city wants to hear from you. 

Over the next three years, the city will invest more than $25 million into central Vancouver neighborhoods near Fourth Plain Boulevard using federal funds received through the American Rescue Plan Act (ARPA).

To guide this funding, the city recently installed 65 signs throughout central Vancouver which will allow community members to share hopes for the future, identify neighborhood needs and help guide street and park improvements. The signs are strategically posted throughout central Vancouver in parks, along neighborhood streets and in high-traffic locations such as transit stops.

Community members can scan a QR code or text a phone number on the signs to share feedback. When chatting with the city, community members will be presented with a series of questions powered by an AI chatbot. Users can provide feedback on transportation, housing, jobs and health. Signs in area parks invite visitors to identify potential improvements and the types of activities or events that they would like to see in their neighborhood park. 

In addition to text chat engagement, the city will also host several in-person events this year. Community members can take the Fourth Plain for All survey, sign up for project updates and view a list of upcoming events on Be Heard Vancouver.

About Fourth Plain for All

The Fourth Plain for All project area includes the neighborhoods north and south of Fourth Plain Boulevard between I-5 and I-205, including Rose Village, Central Park, Fourth Plain Village, Maplewood, Meadow Homes, Bagley Downs, Ogden, Van Mall and Walnut Grove.

The Fourth Plain for All investment strategy will include two main parts:

  • Long-term investment options to be implemented over the next 10 years
  • Priority projects that can utilize ARPA funding between now and 2026

Money from the ARPA may be used to address a wide range of community needs such as infrastructure and park improvements, public health, transportation, safety, community services and economic development. Community members can share how they’d like to see this funding spent on Be Heard Vancouver.

Information provided by city of Vancouver.


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